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Trip: Implementing Strategic Sourcing
Friday June 29 2018 10:05:47 AM
Date: from Jun 29, 2018 to Jun 29, 2018
Surf trip description:
Offering quality and satisfactory customer service are one of the main objectives of BPO industries. If customer is fully satisfied by uses the services, it would ultimately increase the share value of customer in the companies and increase the proficiency of the organization. In UK, organizations have followed the BPO services to understand the customer’s point of view and requirements. For instances, Barclays bank, HSBC and Norwich union etc. are using the services of outsourcing to create competitive advantage (Holden, Belew, Elad and Rich 2008).
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It also offers quality service by hiring highly educated people with effective and strong high communication skills to give positive response in with the good technological infrastructure. Highly educated people are also essential to tackle innovative and complicated technology and IT tools. It is concentrates on the services and focused on the core value of the companies’ product in competitive outsourcing market. E-mails and internet blogs, etc. are very useful to provide quick customer services in easy ways with the full information about the products and services. Companies need to understand the global competitive strategies in global market place that are used by BPO outsourcing industries (Halvey and Melby 2005).
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Modified: Friday June 29 2018 10:05:47 AM